Privacy Policy
1. Introduction
Welcome to Pleem(“company” or “we” or “us” or “our”). We are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy provides detailed information about how we collect, use, process, and safeguard your information. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to:
- Email Address
- Age
- Name
- Gender
- Location
- Nationality
- Device Token
- Other Information (religion, politics, etc.)
We collect this information from you when you register an account with us or when you update your profile information in the app.
3. How We Use Your Information
The information we collect will be used to contact or identify you, provide services, and personalize content, such as:
- To provide and improve our services to you
- To communicate with you about your account or our services
- To detect and prevent fraud and abuse
- To respond to your inquiries, requests or comments
- To personalize and improve your experience with the services
We may also use your information in aggregate or anonymized form for statistical or other purposes. We do not share your Personal Information with third parties except as described in this Policy.
4. Legal Basis for Processing Personal Data
Under GDPR, the main legal bases we rely on include:
- Consent: Specifically, where you have provided consent to the processing of your personal data for one or more specific purposes.
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
5. Data Retention
We retain personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our policies.
6. Disclosure of Information
We may disclose your Personal Information:
- To our service providers who are working on our behalf and need access to your information to provide services to us
- In response to a legal request, such as a subpoena, court order or search warrant
- To investigate or prevent violations of our terms of use or other applicable agreements or policies
- To protect the rights, property, or safety of our users, employees, or the public
7. Security Measures
We take the security of your personal data seriously and use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We take precautions to protect your Personal Information against unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your information.
8. International Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
9. Rights of Users
You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing your data, request the restriction of processing, or request portability of your data. In jurisdictions like the EU, you have rights under the GDPR, and in California, you have rights under the CCPA.
10. Users Responsibility
You are solely responsible for any information or content you share through the app, including photos or information that could reveal your identity. We recommend that you do not share any personally identifying information or move to another messenger outside the app. You must not post sensitive information such as bank account numbers, passwords or home addresses. Any problems that may arise in case of violating these points are the responsibility of the user.
Please note that the anti-capture/recording function may not work depending on the model, version of the mobile phone or other abnormal access, so be careful when sending personal photos or information. We are not responsible for problems caused by the capture prevention function not working.
11. Exemption of Liability
1) Limitation of Liability
We shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the services;
- Any conduct or content of any third party on the services;
- Any content obtained from the services; and
- Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
2) Disclaimer
Your use of the service is at your sole risk. The service is provided on an “AS IS” and “AS AVAILABLE” basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
3) We do not warrant that:
- The service will function uninterrupted, secure, or available at any particular time or location;
- Any errors or defects will be corrected;
- The service is free of viruses or other harmful components; or
- The results of using the service will meet your requirements.
12. Changes to This Privacy Policy
1) Updates and Revisions
We reserve the right to update or change our Privacy Policy at any time. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
2) Review Period
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. It is your responsibility to review the Privacy Policy regularly and stay informed of any changes.
13. Contact Information
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via the “Contact” menu under the “Setting” tab.
Effective Date: Mar 27, 2024